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Microsoft Cuts Off Access To Old Documents

category: News, Open Source

ODF.jpgWhat happened and why open formats matter!

Tucked in with the many security updates (and the restoration of one’s ability to paste text from a web page into a Word document!), a very interesting modification to the Office 2003 software waits quietly for installation with Service Pack 3. Unbeknownst to the user installing this “Pack 3,” their Office software is about to be imbued with a runaway power: the cutoff of access to your old documents.

With the blink of a 117 MB download (and an even lengthier installation process), Office users will no longer be able to open files in 24 older file formats. That means users – citizens, government employees, small business owners, etc. – will not be able to open their own documents saved in file formats used by Corel (Wordperfect), Lotus, and most versions of MS Office products before 2000. Instead, users will see the not-so-user-friendly statement below:

“You are attempting to open a file type that is blocked by your registry policy setting.”

When a user attempts to open one of these older files, they will receive the above in a dialog box and no alternative actions are given to help users get access to their information in these “blocked” files.

When pressed for answers regarding this change, Microsoft eventually admitted that their action was in response to concerns with their parsing of Office 2003 code that presented a risk, but only after they suggested the move was in response to security concerns with the files themselves. Microsoft continues, in our view, to erroneously maintain that files in these formats are creating a “security risk.”

Really, what is at risk is Microsoft’s ability to sell more products, namely their new Office 2007 which will lock users into their new file format, Office Open XML (OOXML), which despite its name, is not open. What is at risk is Microsoft’s own coding errors.

To make matters worse, users who want to restore their ability open these files cannot simply uninstall Service Pack 3. Instead users are forced to remove Office 2003, in its entirety, and reinstall the software and any patches that were present before the upgrade to Service Pack 3. After widespread anger broke out within the user community, Microsoft posted a registry hack that would unblock the files. Still, Microsoft warns, “Unless you need to work with these very old file types on a regular basis, it’s probably not a good idea to keep these file types unblocked for long periods of time.” The spokesperson, Microsoft Office product manager Reed Shaffner, fails to mention what should be done if one does need ongoing access to older documents.

This is of critical importance not just for users of Office 2003, but as a warning sign for anyone considering moving to a document format that is not completely open and free of dominance by a single company. Specifically, Microsoft’s Office Open XML (OOXML) is beginning to show signs of similar issues. Many of the features of the Ecma standard that Microsoft insisted were critical for backward compatibility with previous versions of Office are being deprecated.

Just like Office 2003’s lack of older file format support problems, OOXML compatibility with proprietary components like Windows Meta File (wmf) and Vector Markup Language (vml) have been deprecated because of “security concerns” that might prevent ISO approval next month.

This lack of support example is not the first time that Microsoft’s commitment to standards, or even its own APIs and protocols, has come into question. This means that users are now expected to pay additional license fees to get the functionality back. For example:

  • Microsoft Exchange 5.5 (in 2002) supported the Network News Transfer Protocol (NNTP) standard; today it does not. Applications that once used this standard must now be rewritten.
  • Exchange 2000 (in 2003) supported the WebDAV; today it does not. To use WebDAV now requires the additional purchase of Microsoft Office SharePoint Server.
  • Office 2003 supported Reference Schemas that Microsoft offered to make public to governments requesting openness in file formats. Today, Office 2007 has obsoleted these schemas. Further, it is unknown what file formats Office 2009 - a product Microsoft is currently developing - will support.

Recent events with Office 2003, and the examples above, should act as a cautionary tale of proprietary product, vendor, and platform lock-in. Although individual users are likely to experience frustration with compatibility issues seen in Office 2003 and OOXML, businesses and government agencies face a much more serious set of problems due to the ever increasing demands for document retention. Imagine the expense that a government agency using OOXML will incur for the initial conversion of documents and subsequent conversions that would be required whenever Microsoft is inclined to change their “standard.”

A more secure future, given the growing importance of digital files for both individuals and governments, would be based on a long-life document format. A long-life document format is one whose underlying structure is resistant to changes in the tools used to produce them, the systems upon which they run, and the changing priorities of vendors in the marketplace. The OpenDocument Format (ODF), an ISO standard, employs this type of design. Additionally, as ODF is supported by several vendors, platforms, and implementations, no user of ODF documents is at the mercy of any particular vendor.

This vendor-neutral quality makes ODF a superior format for document retention. Third-party developers are not second class citizens because all of the companies implementing the standard are, in effect, third party developers. As a result, a document archive is beholden to no particular vendor and no particular platform.

If any large-scale document conversion is in your future, as the result of this recent Microsoft file “block,” governments would be well advised to consider moving to ODF. With ODF, users get multi-vendor support, flexibility and longevity rather than one vendor’s dubious history, documented here, of unstable “legacy” support. The ODF Alliance advises governments to demand choice – not of standards – but of the products that support open standards for file formats. Without choice of products, long term document access may be in jeopardy.

Posted by FA Editors at 7:30 PM PST

7 Responses to “Microsoft Cuts Off Access To Old Documents”

  1. gabriel says:

    Im sure with 5 minutes of snooping around in the registry, one will find a way to ‘turn off’ the document feature.

    But just one more reason to move away from Microsoft products.

  2. Jake says:

    @gabriel: Read the article!

    “After widespread anger broke out within the user community, Microsoft posted a registry hack that would unblock the files. Still, Microsoft warns, “Unless you need to work with these very old file types on a regular basis, it’s probably not a good idea to keep these file types unblocked for long periods of time.” The spokesperson, Microsoft Office product manager Reed Shaffner, fails to mention what should be done if one does need ongoing access to older documents.”

  3. Jason says:

    Registry hack or not, all they are trying to do is force their continued model of upgrade or die. All of those documents held by entities such as governments are going to start receiving complaints about this, forcing them to believe that their only option is upgrading to you latest flavor of MS Office. Also remember, the majority of people that this is going to be an issue for, won’t know how to OR won’t feel comfortable with performing a registry hack…

  4. Do NOT install M$ Office Security Pack 3 at wolfgang.lonien.de says:

    […] my God - they did it again. Go and continue to dig your own grave, Microsoft. Or, as one commenter put it: “…just […]

  5. Zelrik says:

    M$ will fall sooner or later, their model is failing. You may trick 6 Billion people once…but not one person 6 Billion times.

  6. David says:

    Thank you, Fanatic Attack, for this article, which I found via a link from Linux.com.

    I have been keeping Windows XP Professional (SP2) around for a couple of years, because — before an illness that has kept me from working for a year — I have done technical writing for 25 years (mostly using Windows and Office) and have worked from home and needed to keep up with the latest versions of features of Office.

    I felt that I needed to keep a machine running Windows at home for the sake of my so-called career in technical writing. (Positions are rare in my part of the US.)

    (Incidentally, I have designed Web sites for nonprofits since 1994. Although I have never designed a Web site running Windows or even software for Windows via, say, WINE, I have the constant headache of having to make sites look decent and function when viewed with non-W3W-compliant browsers — and Internet Explorer has been the biggest headache. The Web was meant to be platform and browser independent, but Netscape and Microsoft started mucking up matters soon after I made an almost instant transition from creating Gopher sites (hand-coding via the UNIX or Linux shell, depending on the server) to hand-coding HTML documents and uploading all of the HTML files, images, and multimedia via FTP.

    Proprietary Web documents, especially the horrible ones I’ve seen created by MS FrontPage and Word, defeat the strength and purpose of the Web — not to mention the dilemma of deciding whether or not, and how, to “hack” CSS so that pages appear at least somewhat properly with browsers (e.g, Internet Explorer) that cannot handle X/HTML documents and style sheets that are in valid W3C format.

    I soon learned the importance of standards and the consequences of not following them.

    When I started receiving Word 2007 documents and could not open them with Word 2002/XP or Word 2003, I realized that a major problem was looming.

    Microsoft wants their XML/Word format to be accepted as a “second standard,” instead of adhering to the ODF standard. A single open standard is the only way for the free exchange of documents.

    I refused to upgrade Office XP Professional to Office 2003, and I was “safe” sending my resume or other Word documents to IT recruiters and others, but the changes in Word 2007 present a major problem for organizations and individuals.

    A Dell Dimension 8300 that I purchased used in early 2006 is “Vista Ready,” according to what a Dell representative told me, but the 8x Nvidia card will not support Aero and the puny power supply, which cannot be upgraded, does not provide enough wattage for AGP cards that fully support Vista.

    I had no plans to upgrade to Vista anyway, but proprietary software and document formats are part of a larger problem that includes proprietary hardware. I remembered why I have been building my own computers after dealing with this Dell, which also has insufficient cooling!

    Many OEMs have been forced to offer the option of having Windows XP preinstalled on their computers, instead of Vista, but only a few OEMs offer personal computers with Linux preinstalled (e.g., Dell installing Ubuntu on selected models, with Europeans getting more options than Americans), but I wonder what will happen when individuals want to upgrade to a new release of Ubuntu, for example.

    Although I am sure that Microsoft is displeased that OEMs have offered Linux preinstalled on servers for several years, Microsoft also knows that it can always offer the highest incentives to OEMs, because it has the deepest pockets.

    This latest fiasco with document formats has led me to decide to stop using Windows altogether on my own computers. (The fact that I need to perform a “clean” reinstallation of Windows XP Professional because it takes literally over five minutes to shut down is no longer a problem, because I can simply erase the entire drive to correct the problem with Windows.)

    Windows and Office will continue to dominate, but Microsoft’s ongoing security problems, bloated Vista, and this latest fiasco with Office documents clearly are not to Microsoft’s advantage!

    Meanwhile, open standards and open-source software and operating systems are making major advances and becoming attractive to businesses and consumers who have always used Microsoft products.

    Cordially,

    David

  7. links for 2008-02-12 « Where Is All This Leading To? says:

    […] Why access to old Microsoft Documents matter | Fanatic Attack (tags: microsoft office openoffice) […]

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